Payment Policy

At Olivasopic, we strive to make your shopping experience convenient and secure. Below are the details regarding our accepted payment methods, billing process, and related policies.

1. Accepted Payment Methods

We accept a variety of payment methods to cater to your preferences:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, and Google Pay.
  • Gift Cards: Olivasopic eGift Cards can be used for purchases on our website.

All payments must be made in U.S. Dollars (USD).

2. Secure Payment Processing

Your payment security is our top priority. We use industry-standard encryption protocols such as SSL (Secure Socket Layer) to ensure that your payment information is transmitted securely. Olivasopic does not store your full payment details; all sensitive information is processed directly by our trusted payment gateways.

3. Authorization and Billing

  • Order Authorization: Upon placing an order, a temporary authorization hold may be applied to your payment method to verify available funds. This hold will be released once the transaction is completed.
  • Billing: Your payment method will be charged at the time your order is processed and ready for shipping.

4. Payment Issues

If there are issues with your payment, you will receive a notification via email. Common issues may include:

  • Insufficient funds.
  • Invalid payment details.
  • Authorization decline by the payment provider.

In such cases, please update your payment information or contact your financial institution for assistance.

5. Refunds and Returns

Refunds for eligible returns will be processed back to your original payment method. Depending on your financial institution, it may take 5–10 business days for the refunded amount to appear in your account. For more details, refer to our Return Policy.

6. Taxes and Additional Charges

Applicable sales taxes will be calculated at checkout based on your shipping destination. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

7. Payment Confirmation

Once your payment is successfully processed, you will receive an email confirmation with your order summary and receipt. If you do not receive this email within 24 hours, please contact us at info@olivasopic.com.

If you have any questions or concerns about our shipping or payment policies, feel free to reach out to us at info@olivasopic.com or call (540) 371-0615. Thank you for choosing Olivasopic!