Sales Policy for Olivasopic

Effective Date: 6th January 2025

Welcome to Olivasopic, where we are committed to bringing you the finest gourmet foods that elevate your culinary experiences. Our mission is to provide premium food products, sourced responsibly, and delivered with exceptional customer service. Please read our Sales Policy carefully to understand the terms and conditions that apply when shopping with us.

1. Products and Availability

At Olivasopic, we pride ourselves on offering a wide range of high-quality gourmet food products, including organic produce, specialty oils, fine wines, rare ingredients, and luxurious delicacies. All products listed on our website (olivasopic.com) are carefully curated to meet our rigorous standards of quality and authenticity.

While we strive to maintain accurate stock levels, there may be occasions when items are temporarily out of stock. If an item you have ordered is unavailable, we will notify you immediately and provide the option of selecting an alternative product or issuing a refund for the unavailable item.

2. Ordering Process

Ordering from Olivasopic is easy and secure. To place an order:

  1. Browse through our product categories on our website (olivasopic.com).
  2. Add the desired items to your shopping cart.
  3. Proceed to checkout, where you can enter your shipping information, select your preferred payment method, and review your order.
  4. Confirm your order and payment to complete the transaction.

Once your order has been successfully placed, you will receive an order confirmation email with the details of your purchase. If you do not receive this email, please contact us immediately at info@olivasopic.com.

3. Payment Methods

We accept various payment methods for your convenience, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure online payment options

All payments are processed securely to protect your personal and financial information. You will be charged for your order once it has been processed.

4. Shipping and Delivery

We aim to process and ship all orders promptly. Standard shipping times may vary depending on your location, but we strive to deliver your products as quickly as possible. We offer the following shipping options:

  • Standard Shipping: Delivery within 5-7 business days (varies by location)
  • Expedited Shipping: 2-3 business days (available for an additional fee)

Please note that shipping times may be impacted by factors such as holidays, weather conditions, and stock availability.

Shipping charges are calculated based on the size, weight, and destination of your order. The total shipping cost will be displayed during checkout before you complete your purchase.

5. Order Changes and Cancellations

Once your order has been placed, we begin processing it immediately to ensure quick delivery. If you wish to modify or cancel your order, please contact us as soon as possible at info@olivasopic.com. While we cannot guarantee changes or cancellations after an order is placed, we will do our best to accommodate your request if the order is still in processing.

6. Returns and Refunds

At Olivasopic, we strive to provide high-quality products, but we understand that there may be instances where you are not fully satisfied with your purchase. Please refer to our Refund and Return Policy for details on how to return products. In general, we accept returns within 30 days of purchase, provided the products are unopened, unused, and in their original packaging.

To initiate a return or request a refund, please contact our customer service team at info@olivasopic.com with your order details and reason for the return. If the return is approved, we will provide instructions for shipping the item back to us.

7. Pricing and Taxes

All prices on the Olivasopic website are listed in U.S. dollars and are subject to change without notice. Taxes are calculated based on your shipping address and applicable state or local laws. The total price, including taxes and shipping fees, will be displayed at checkout before you finalize your purchase.

8. Promotional Offers and Discounts

From time to time, we may offer promotional discounts, sales events, and special offers. These promotions may be subject to specific terms and conditions, including minimum purchase requirements and exclusions. Be sure to check our website for the latest promotions and subscribe to our newsletter for exclusive offers.

9. Customer Support

We are committed to providing excellent customer service. If you have any questions or concerns about your order, our products, or our policies, please contact us at:

Our customer service team is available to assist you during business hours, Monday through Friday, 9 AM – 5 PM EST.

10. Privacy and Security

At Olivasopic, we respect your privacy and are committed to protecting your personal information. All transactions on our website are secure, and we do not share your personal data with third parties without your consent. For more information on how we handle your data, please refer to our Privacy Policy.

11. Limitations of Liability

While we take every precaution to ensure that the information provided on our website is accurate and up-to-date, Olivasopic is not liable for any errors, inaccuracies, or omissions related to the products, descriptions, pricing, or availability of items. We reserve the right to modify or discontinue products, services, or promotions without prior notice.

In no event will Olivasopic be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

12. Acceptance of Terms

By placing an order with Olivasopic, you agree to the terms and conditions outlined in this Sales Policy. We reserve the right to update or modify these terms at any time, and any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed of any updates.

Thank you for choosing Olivasopic as your trusted provider of premium foods. We look forward to serving you and enhancing your culinary experiences with our exceptional products.

For more information, visit our website at: https://olivasopic.com

Contact Us:

  • Street: 1618 Caroline St, Fredericksburg, Virginia (VA), 22401
  • Phone number: (540) 371-0615
  • Email: info@olivasopic.com